Walmart.com order confirmation for Everlast Heavy Bag Stand
This past weekend I finally made the time to try and assemble it. I dread this kind of thing because I'm not particularly 'handy'. But I manage to get it together and am ready to hook up my bag when I notice there's no heavy bag chain, despite that fact that it's listed on the parts list.
Parts list that came with Everlast Heavy Bag Stand from Walmart.com; red box highlights the 'heavy bag chain' that is supposed to be in the box - click image for larger view
So I email Walmart.com and they bounce back to me saying that the chain isn't included. I email them back a PDF scan of the parts list. They email me back saying we need to try and resolve this over the phone (not convenient - why can't we handle this by email?). I go look online to see if the product is still available so I can add a note/review/warning that the chain isn't included, but I find that Walmart.com no longer sells the piece.
That's kind of frustrating.
But the next email from Walmart let's me know that I can bring it back to their store and return it. Yeah, that's helpful. I'll just disassemble it and truck it right down to my nearest Walmart. That's what I want to do with my free time. Aggravating.
Anyway, this is clearly not an end of the world kind of nuisance, but it's still a pain in the ass. Maybe I'm old school, but if you freaking list the part on the parts list, it should be in the box. And if it's not in the box, you should then send me one. Damn.
Art,
ReplyDeleteI'm pretty disappointed. I think you should have contacted Everlast directly. I'm sure they would have sent you the chain free of charge.
Additionally, I don't think Diamond Dave Driscoll would approve of your lackluster effort. There must be a hardware store in Edgewater somewhere that will sell you a piece of chain for under $2.00.
-Me
Wake5150 / "Me" -
ReplyDeleteYes, I could have contacted Everlast directly, but Walmart had my money, not Everlast. They should handle it, in my opinion. And while I could have gone to the hardware store and wrangled up the pieces needed to put together a DIY chain, the time required to make the trip, put the thing together, etc. is worth more than the extra $10 it cost to order one from KarateDepot.com. As for Diamond Dave, I think he probably got used to me disappointing him a long time ago and would expect nothing less now.